Frequently Asked Questions

DO YOU DELIVER?

We sure do. A freight charge applies but this will also include set up of your furniture or partitioning. Deliveries and pickups are made between 8.30am and 4.00pm Monday – Friday.

HOW MANY BRANCHES DO YOU HAVE?

We have one branch in Auckland and service the greater Auckland region only. For hire outside Auckland please contact us and if we can't help you directly we will endeavour to offer the next best solution.

DO YOU DELIVER AFTER HOURS?

Delivery outside normal business hours, weekends or public holidays can be arranged but would incur extra freight charges.

IS IT OKAY IF WE ARRANGE OUR OWN PICKUP & RETURN?

Most of the time. We do insist that our furniture is transported in a clean covered vehicle and the use of blankets and ties to protect any panels, edges, glass shelves etc is a must. If you are unable to secure items for travel we may insist on delivering ourselves. This would result in a freight charge to you or your company so please bring ties with you.  Some items may also require a bond.

DO I NEED TO HAVE AN ACCOUNT WITH YOU?

Payment before delivery is required for initial orders. We can send you a credit application form to be completed and returned for on-going long term hires.

DO YOU CHARGE A BOND?

If a bond is applicable on your order or part there of it will be specified on your quotation. A bond is fully refundable on return of goods in the condition they were received. *Subject to our credit criteria.

CAN YOU SEND ME A BROCHURE?

Yes we can. Fill out your details on the Enquiry Form page and click ‘send email’.  Our brochure will also shortly be available in PDF format from our Downloads section of the website.

HOW MANY BRANCHES DO YOU HAVE?

We have one branch in Auckland and service the greater Auckland region. For service outside of Auckland please contact us and we will either be able to help you directly or suggest other options.

WHAT DO YOU NEED TO KNOW TO QUOTE ME FOR OFFICE PARTITIONING?

We can quote more accurately if you fax or email a sketch indicating the walls you wish us to erect. Remember to show the measurements and shade them differently from existing walls. It doesn’t have to be flash, a hand drawing is fine with measurements showing the length of each line of partitioning you require.

WHAT ARE THE ADVANTAGES OF HIRING VS PURCHASING?

We believe we provide an important service to the market place for business's starting out and not wanting to tie up their working capital. Changes in staff numbers either temporary or permanent, short-term projects, court cases, seasonal busy periods can all be accommodated with a phone call to OFH.

DO YOU HIRE COMPUTERS, FAX MACHINES OR PHOTOCOPIERS?

We recommend our clients use specialists in each of these fields so that the equipment is compatible with existing systems. We are happy to suggest contacts for your requirements.

DO YOU HAVE EFTPOS OR CREDIT CARD FACILITIES?

Yes - we accept payment by Cash, Cheque, EFTPOS, MasterCard & Visa. Or you can pay by Direct Credit into our bank account.

HOW LONG IS QUOTE VALID FOR?

Our quotes are valid for 30 days and product is subject to availability at the time of booking. Please note that bookings made for delivery/invoicing after September 30th 2010 will be subject to an increase in GST from 12.5% to 15%.